Texas Instruments Customer Service Representive in Shanghai, China
Job ID 23120BR
Job Posting Title Customer Service Representive
Job Description • Responsible for order/backlog management (order to cash)
• Interface with customers / channel to provide quality service & build up/maintain good relationship
• Liaison with internal (i.e.: SBE planning, Finance & Logistics..) to ensure supply chain support
• Manage B2B related projects with customer (i.e. JIT/VMI)
• Handle aftersales functions and customer complaints (i.e. RMA, Debit/Credit memo… )
Job Opening Type Experienced Professional
Minimum Education Level Bachelor's Level Degree
Minimum Years of Experience 3
Regular / Temporary Regular
Full-time / Part-time Full-Time
Job Location(s) China-Shanghai
Virtual / Telecommute No
Equal Opportunity Employer
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law. at https://infolink.ti.com/ext/staffing/eeoselfprint_poster.pdf
Affirmative Action Efforts
TI's affirmative action efforts — extending to women, minorities, people with disabilities, and veterans — are an important part of our commitment to equal employment opportunities. TI's Affirmative Action Program is available upon request at the Texas Instruments Ethics Office, located at 13570 North Central Expressway, MS 3961, Dallas, Texas 75243, or by email here at mailto:firstname.lastname@example.org , on Monday through Friday from 8:00 a.m. to 4:00 p.m. (Central Time).
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